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Bikini Bible Turns Three

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Refund Policy

TO START A RETURN PLEASE USE OUR RETURNS PORTAL:

RETURNS PORTAL

At Bikini Bible we think customer service is extremely important and we aim to please every single customer. We supply in depth size guides to make sure you can make careful consideration on the best size and style for you.  All orders are packaged carefully and properly to ensure items arrive safely. 

We accept returns and refunds on our swimwear within 14 days. This means you need to have made contact with us within 14 days of order delivery.

All items must be unworn, unused, unwashed and still in a saleable condition. This means items must not be stained, marked or snagged in any way.

All tags and hygiene liners must still be attached and items must be sent back in its original packaging (including drawstring bag). 

Please try on swimwear over your own underwear. This is important due to hygiene reasons, and we may refuse to accept your return if this has not been adhered to. 

We fully inspect all returned items and if any of these conditions are not met, then your items will be refused and sent back to you at your own cost.

All return shipping costs are at the responsibility of the customer. We do not cover any return postage fees when sending items back to us (unless the items are faulty).

Please note that all sale items are final sale are not eligible for return. Any full price items purchased at a discount of more than 20% are eligible for an exchange or store credit only.

Help Desk

If you need help with anything else we are always happy to assist, please email us at help@bikinibible.co.uk and we will be in touch with you shortly. Please be assured, we will always aim to help you as best we can in any scenario. 

Lots of love,

BB x